Privacy

Last updated 23 October 2026

The short version

The application has no accounts, no analytics and no uploads. Your photos, video and LUTs never leave your machine. There is no server that holds your work, because there is no server. If the app crashes, a short technical report of the crash is sent so it can be fixed; it never contains your files or their names.

What the application sends

Three things, all of them narrow:

Purchases. Starting the trial, buying and restoring go through Apple's App Store on your Mac. We receive no name, email address or payment detail from Apple, only whether the app is unlocked on that Mac.
Diagnostics, only when you press the button. If something fails, the app can prepare a report: the version, your macOS version, where its bundled FFmpeg came from and the last few error messages, which may include file names. It is shown to you in full before it is sent, and it is only ever sent by you, from your own email client.
Crash reports, automatically. When the app hits an unexpected error, it sends a report of that error to our own error log: the app version, your macOS version, the type of error, its message and where in the app's code it happened. File paths and email addresses are removed before it is sent, so it contains no file names, no photos, video or LUTs, and nothing that identifies you beyond the IP address any request carries. At most ten are sent per session. The reports are deleted after 180 days.

What this website collects

Standard server logs, and cookieless analytics and the support chat through Indiehacker Studio: aggregate page views, no cookies, no stored IP address, no account and no cross-site tracking. If you write to us through the chat, what you send is kept so we can answer it.

What Apple collects

Buying goes through the Mac App Store, which handles payment and tax and has its own privacy policy. Apple does not share buyers' names or email addresses with us, and we never see card details. Apple gives us aggregate sales figures only.

Your rights

Write to support@batchtone.com to ask what we hold about you, to correct it, or to have it deleted. In practice that is only the emails you have sent us and crash reports, which carry nothing that identifies you.